David Ritchie, 7:04 pm CDT, April 30, 1995
Question: Could you draw out the topic of the tension between Command and Control versus Education and Empowerment?
Response: I guess it started with thinking about this as a theme for the nineties and re-interpreting various things (elections, etc.) in terms of it. Management understandably wants to exert appropriate command and control over a communication mechanism as prominent and powerful as the web. Yet, the web was invented to help collaborations-something more akin to education and empowerment.
As a webmaster, I spend a lot of time trying to negotiate between those two demands for the technology.